Shipping Policy
Last Updated: June 2026
At UNFENCED, we carefully prepare and ship every order to ensure it arrives safely and in good condition. We work with international delivery networks to ship worldwide.
Delivery times may vary depending on your location.
📦 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
During peak periods such as new releases, seasonal events, or holidays, processing may take up to 5 business days.
Once your order has shipped, you will receive a confirmation email with tracking information.
🚚 Shipping Time
Shipping times vary depending on the destination and local delivery conditions.
Estimated delivery time ranges:
- United States: 7–15 business days
- Canada: 10–18 business days
- United Kingdom: 7–14 business days
- Europe: 10–20 business days
- Australia & New Zealand: 10–18 business days
- Asia: 6–12 business days
- Other regions: 12–25 business days
Please note that these are estimated timeframes. Actual delivery time may vary depending on your location and local carrier conditions.
📍 Shipping Method
We use international shipping services designed for cross-border e-commerce.
Orders are shipped with tracking available and delivered by local carriers once they arrive in your destination country.
📦 Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to appear in the system.
Please allow time for tracking information to update during transit.
💰 Shipping Fees
Shipping fees are calculated at checkout based on your location and order details.
We may offer free shipping promotions during select campaigns or order thresholds.
📦 Multiple Shipments
In some cases, items in your order may be shipped separately depending on availability.
If this occurs, each shipment will include its own tracking information.
⏱ Delays
While we aim for timely delivery, occasional delays may occur due to:
- High seasonal order volumes
- Local delivery conditions
- Weather disruptions
- Customs or transit processing delays in the destination country
We appreciate your patience in these cases.
📫 Lost or Delayed Orders
If your order has not updated for an extended period or appears delayed, please contact us at:
We will assist you in tracking your package and resolving any issues as quickly as possible.
🐾 Final Note
Each UNFENCED piece is created to accompany your dog in everyday moments — from quiet mornings to small adventures outside.
We make sure it gets to you with care.